SMASH ARTIST SERVICES bvba is a Belgian company, registered in the Belgian Crossroads Bank for Enterprises under number 0597.996.387 and having its registered offices at Wolvertemsesteenweg 198, 1785 Merchtem (hereinafter “SMASH THE HOUSE ” or “us”).
Under “SMASH THE HOUSE” can be understood our service company and our services related to our artists and all affiliated entities and companies (such as but not limited to MNKY BZZ BVBA, TL International BVBA, TL Winter BVBA, Armada Music BV, WEAREONE.world BVBA, Tomorrowland). Hereinafter, all our services, including the services accessible through the websites of related artists are referred to as the “services”.
Personal data is collected from different sources:
Which personal data we collect, depends on your specific situation or request.
1.2 We do not seek sensitive information (e.g., data relating to race or ethnic origin, religious beliefs, criminal record, physical or mental health, or sexual orientation). If such information is however provided to us by you we will, where necessary, obtain your explicit consent to collect and use such information.
1.3 It is not our policy to intentionally collect or maintain information about anyone under the age of 16. Minors who want to use our services need to be supervised by the holder of parental responsibility over the child. We encourage the holders of parental responsibility to take an active part in their children’s (online) activities.
We use data to provide and improve the services we offer. This means that your data is used to allow us to manage our activities and to provide support. This implies, without being limitative, that we need your data:
These data is also further used for statistical purposes and to produce aggregate insights. We may use such aggregated statistics for marketing purposes.
The legal basis of the aforementioned data processing lies in the necessity of this processing for the performance of our contract with you and for the purposes of the legitimate interests pursued by us.
We use the data we collect to deliver and personalize our communications with you. After explicit consent, you can receive commercial e-mails to inform you about all our services and/or events. You may at any time choose not to receive marketing or other materials from us by following the unsubscribe instructions included in each e-mail you may receive, or by contacting us directly.
It is possible that we use your personal data to send you non-commercial e-mails. This will not be based on your consent, but on the legitimate interests pursued by us.
Cookies are used on our websites. A cookie is a small amount of data, which often includes an anonymous unique identifier that is sent to your browser from a website's computer and stored on your computer's hard drive.
We do not store any personal details in a cookie that can be used by us to identify individuals. We can, however, track your activity on online assets for statistical analysis and to enhance your experience.
Although cookies are required to be able to fully use the services and all of its features, you can always refuse to accept cookies by changing the related settings of your browser. Certain cookies like first party functional cookies and performance cookies are mandatory, other cookies can be switched off in your browser.
We use the Spotify API platform, a.o. by setting up “Pre-Save” actions linked to Spotify, to gather unique data about your profile and the following information is stored for future campaigns: Spotify user ID, playlist id, email address, public and private playlists. This data can be used to inform and adapt your Spotify playlists and add new tracks that are related to SMASH THE HOUSE ARTIST SERVICES.
In case of a “Pre-Save” action, Spotify will send us a token when you log on to your Spotify account via the link we provide to you. This token is only valid for a period of 6 months. To opt-out, which is possible at all times, users should access their Spotify account details and remove the integration between us and your personal Spotify account.
Please be aware that the data stored on the abovementioned platforms is also controlled by the owners of such platforms (e.g. Facebook, Spotify, Bandsintown). Please check the privacy policies related to the respective platform in this regard.
We do not give your personal information to third parties unless:
The information that you provide to us will be held in the systems located at the registered office in Merchtem or in those of an appointed third party or our cloud service providers such as Amazon AWS, Stone Internet Services, Zendesk, Outlook 365, Cumul.io and box.com. In case your personal data is transferred and processed outside the EU, the legally required appropriate safeguards will be in place to protect your personal data.
Appropriate technical and organisational measures are taken to protect your personal data against unauthorised or unlawful processing and against accidental loss, destruction or damage. When you provide your personal data through our websites or mobile apps, this information is transmitted across the internet securely using high-grade encryption.
Data breaches can be reported by mail to: firstname.lastname@example.org. We have an internal policy on preventing and reporting (possible) data breaches and we regularly educate our staff in this regard. Based upon the outcome of an severity assessment, We can notify affected data subjects and the Belgian data protection authority regarding the breach.
You have the following rights regarding your personal data:
You can exercise your rights by sending an email to email@example.com or by sending a letter to
the following address:
Smash Artist Services BVBA
We will retain your data for as long as needed to provide you the requested services. We will retain and use your data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Privacy Commission. All information can be found at: www.dataprotectionauthority.be.
Last revision date: 4 March 2020